Key Responsibilities:
  • Plan and coordinate with the picking team to ensure SKU-level inventory readiness aligned with the dispatch plan and vehicle allocation
  • Execute vehicle-wise loading as per dispatch manifest, ensuring 100% accuracy in SKU count, batching, and route mapping
  • Ensure strict adherence to loading SOPs, handling guidelines, and stacking norms to minimize transit damages
  • Validate physical inventory against system-generated dispatch plans (WMS/TMS) before vehicle closure
  • Monitor loading operations in real-time and ensure optimal dock utilization and turnaround time (TAT)
  • Identify bottlenecks in loading workflows and drive root cause analysis (RCA) for dispatch errors and damages
  • Implement process improvements to enhance loading efficiency, reduce cycle time, and improve productivity metrics
  • Maintain dispatch logs, exception reports, and daily performance trackers (accuracy %, damage %, TAT)
  • Collaborate with Last Mile CRM and operations teams to align dispatch quality with customer experience metrics (OTIF, NPS impact)
  • Team handling and Executive LMO

Requirements:
  • 3–5 years of experience in logistics, supply chain, or warehouse/dispatch operations (freshers with strong aptitude can apply)
  • Understanding of warehouse operations, dispatch planning, and inventory handling practices
  • Familiarity with WMS/TMS systems and basic data tracking (Excel or similar tools) is preferred
  • Strong analytical and problem-solving skills with ability to perform RCA and implement corrective actions
  • High attention to detail with a focus on execution accuracy and process compliance
  • Ability to work in a high-paced, high-volume operational environment with multiple stakeholders
Shift Requirement:
  • Flexibility to work in rotational shifts, including night shifts, depending on city and operational requirements

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