About the Role

We are looking for a Warehouse & Dispatch Associate who will be responsible for managing day-to-day warehouse and dispatch operations, along with handling and coordinating a team of warehouse associates. The role requires strong operational discipline, people-management skills, and the ability to ensure timely and accurate dispatches.

Key Responsibilities

  • Manage daily warehouse, inventory, and dispatch operations.
  • Supervise and coordinate a team of warehouse associates and helpers.
  • Allocate daily tasks and manpower based on operational requirements.
  • Monitor team productivity and ensure daily targets are achieved.
  • Handle picking, packing, sorting, scanning, loading, and dispatch activities.
  • Ensure orders are accurately picked and dispatched within defined timelines.
  • Verify products against orders, invoices, and dispatch documents.
  • Coordinate with transporters and delivery teams to ensure smooth dispatch operations.
  • Monitor inbound and outbound material movement.
  • Maintain inventory accuracy and conduct regular physical stock checks.
  • Identify and resolve inventory discrepancies, damages, and operational issues.
  • Ensure proper handling, storage, and movement of products to minimize damages and losses.
  • Update inventory and dispatch transactions in the WMS/ERP system.
  • Train new team members on warehouse processes, SOPs, safety, and operational practices.
  • Ensure adherence to warehouse SOPs, safety standards, and housekeeping requirements.
  • Prepare and share daily operational reports related to inventory, dispatch, productivity, and manpower.
  • Coordinate with internal stakeholders such as Operations, Supply Chain, Customer Service, and Transport teams.
  • Escalate operational challenges and ensure timely resolution.
  • Drive productivity and process improvements within the warehouse.

Requirements

  • 3–5 years of experience in warehouse, logistics, dispatch, or inventory operations.
  • Experience in team handling/supervision is preferred.
  • Good understanding of warehouse and dispatch processes.
  • Basic knowledge of WMS/ERP systems.
  • Good communication and interpersonal skills.
  • Strong ownership and problem-solving ability.
  • Ability to manage manpower and work in a target-driven environment.
  • Willingness to work in shifts, if required.

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