Key Responsibilities:
● Plan and coordinate with the picking team to ensure SKU-level inventory readiness
aligned with the dispatch plan and vehicle allocation
● Execute vehicle-wise loading as per dispatch manifest, ensuring 100% accuracy in SKU
count, batching, and route mapping
● Ensure strict adherence to loading SOPs, handling guidelines, and stacking norms to
minimize transit damages
● Validate physical inventory against system-generated dispatch plans (WMS/TMS) before
vehicle closure
● Monitor loading operations in real-time and ensure optimal dock utilization and
turnaround time (TAT)
● Identify bottlenecks in loading workflows and drive root cause analysis (RCA) for
dispatch errors and damages
● Implement process improvements to enhance loading efficiency, reduce cycle time, and
improve productivity metrics
● Maintain dispatch logs, exception reports, and daily performance trackers (accuracy %,
damage %, TAT)
● Collaborate with Last Mile CRM and operations teams to align dispatch quality with
customer experience metrics (OTIF, NPS impact)
● Team handling and Executive LMO
Requirements:
● 3–5 years of experience in logistics, supply chain, or warehouse/dispatch operations
(freshers with strong aptitude can apply)
● Understanding of warehouse operations, dispatch planning, and inventory handling
practices
● Familiarity with WMS/TMS systems and basic data tracking (Excel or similar tools) is
preferred
● Strong analytical and problem-solving skills with ability to perform RCA and implement
corrective actions
● High attention to detail with a focus on execution accuracy and process compliance
● Ability to work in a high-paced, high-volume operational environment with multiple
stakeholders
Shift Requirement:
● Flexibility to work in rotational shifts, including night shifts, depending on city and
operational requirements
