Key Responsibilities: General and Task Management
● Manage all quality-related issues within the manufacturing team (e.g. internal, supplier,
customer and customer warranty)
● Identify root cause and instigate permanent corrective actions for product quality
issues
● Work with internal and external stakeholders to resolve quality issues that arise as
quickly and efficiently as possible to prevent compromising quality and safety
standards
● Carry out product and process auditing
● Ensure control plans and associated documentation are implemented effectively and
maintained
● Monitor and report on quality-related key performance indicators including scrap
monitoring, rework levels, parts per million (PPM) figures
● Stop production in the event of manufacture of unacceptable goods/processes
● Ensure compliance and assist with adherence to the Quality Management system
(ISO9001)
● Write product test procedures
● Undertake special projects as required
● Assist with training of quality awareness
● Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent
occurrence of any non-conformity relating to product, process or system
● Assist with first off sample approvals
● Promote the use of customer preferred techniques for continuous improvement such
as Six-Sigma, Poka-Yoke (Error Proofing) etc.
● Participate in cross-functional teams in the development of new products or changes
related to current products in meeting customer requirements
● Participate in the development and refinement of Design and Process FMEA’s (Failure
Mode and Effects Analysis)
● Manage the Supplier Key Performance Indicators (KPIs)
● Manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier
problem solving on time, cost recovery and supplier warranty indicators
● Lead quality audits
● Keep up with current and developing manufacturing and engineering trends that
concern product quality
● Undertake special projects as required
● Contribute to continuous improvement activities
● Quality control of work by appropriate reviews
● Support and lead process improvement activities
● Write reports and present progress at project meetings and to stakeholders
● Achieve goals within budget
● Conduct benchmarking studies to determine best practices/designs and future trends
● Plan projects or subtasks so they may be tracked and presented
● Attend various meetings and action/communicate instructions
● Produce written reports and make presentations
● Undertake continuous training and development
● Perform root cause analysis and resolve problems
● Independently determine approach and assigned tasks
People Management:
● Lead and/or support groups of technicians and engineers
● Provide guidance to other team members
● Train both team and broader organization members
Relationship Management:
● Support regular inspection meetings with representatives from appropriate
departments to establish an action plan for improving build quality
● Communicate efficiently throughout the shop floor and with own and customer’s
management
● Liaise and communicate with other departments, customers, suppliers and other
service providers
Self management:
● Comply with the Health, Safety and Environmental Policies
● Assertive, resilient and welcomes change
● Engages interest and participation of others and has a collaborative approach to
working with others
● Proactively contributes to the team
● Is self aware Is resilient, optimistic and open to change
● Shows moral courage, openness and honesty in all dealings
Skills & Attributes:
● Exercise substantial initiative/judgment in work methods and interpreting goals
● Work independently and is reviewed infrequently with minimal supervision
● Self-supervising within the guidance and expectations of divisional management
● Knowledge of quality systems and measurement
● Strong knowledge of Advanced Product Quality Planning (APQP), Production Part
Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
● Lean Manufacturing knowledge
● Knowledge of ISO9001 & understanding of ISO14001 and Health and Safety practices
● Understanding of engineering drawings and manufacturing processes
● Ability to work in a diverse and dynamic environment
● Planning and prioritizing activities
● Good communication and interpersonal skills
● Negotiation skills
● Ability to present data effectively
● Problem-solving skills
● Team working skills
● Analytical skills
● Understanding of cost and financial impacts
Qualification and experience:
● Btech manufacturing/engineering degree preferred with minimum 2 years experience
● Previous experience in a high volume manufacturing environment, preferably
automotive
● Experience of working in Quality Assurance Six Sigma/Lean Manufacturing skills
● Experience of dealing with customers and suppliers
Perks include
● Industry competitive salary packages with benefits
● Exposure working with some of the best minds in the industry.
● A positive work atmosphere that encourages collaboration and holistic development
● We provide a comprehensive insurance cover for you and your family.
