Key Responsibilities
- Customer Coordination: Make 150–200 outbound calls daily to confirm customer availability and schedule supply chain activities.
- Scheduling: Create, manage, and update schedules for daily supply chain operations.
- Warehouse Coordination: Coordinate with warehouse and internal teams to ensure timely execution of scheduled activities.
- Tracking and Reporting: Monitor daily supply chain metrics, delays, and exceptions, and share timely updates.
- Issue Resolution: Identify scheduling conflicts and operational delays, and coordinate with relevant teams to resolve them.
- Data Management: Maintain accurate records of schedules, changes, customer confirmations, and operational performance.
- Operational Excellence: Ensure schedules are updated accurately, follow-ups are completed on time, and day-to-day operations run smoothly.
Skills and Qualifications
- Basic knowledge of Microsoft Excel, including VLOOKUP, Pivot Tables, and basic formulas.
- Familiarity with Google Sheets and Microsoft Office.
- Strong verbal and written communication skills in English and Hindi.
- Good organisational skills and attention to detail.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Comfortable making a high volume of outbound calls and coordinating with multiple stakeholders.
Preferred Qualification: Bachelor's degree in any discipline.
